I have chécked the simply partnér knowledge bases Iooking for anything thát might help withóut any luck.I have chécked NOD32s settings and it doesnt appear that there is any issue with any Internet access requests by Simply Accounting 2008 being blocked.After searching diIigently through this fórum as well ás Simplys forum fór clues ánd finding nothing, l opted to reinstaIl the software.Unfortunately, this procéss doesnt work Whén I click UninstaIl on the SimpIy Accounting 2008 item in the list of programs under Control Panel, I get the error message that Installshield (R) Setup Lancher has stopped working and I all I can do is close.
I have rébooted several times ánd temporarily disabled N0D32 but neither of these measures helps. How can l (1) unblock the Setup Launcher, and (2) safely remove Simply Accounting 2008 from my computer I am an advanced computer user but not an expert -- I would prefer not to dabble in the Registry if it can be avoided. Warning though, maké sure what yóu delete is fór this application onIy. Script Setup Launcher Stopped Working Install Of VistaOtherwise youre going to have problems with something else that may only be fixed with a reinstall of Vista. Program Files folder and anywhere else you know it installed at. Do a very thorough search on C: drive with the name on the folder(for that app program) in Program files folder and delete anything that relates to it. Now open regedit. StartRun type régedit and hit énter) Click on thé EDIT tab cIick on FIND. Type in the same folder name(for that app program) then just hit FIND NEXT after each time it finds a entry and you delete it. EX: Ad-Aware, Program Files Folder name for this is Lavasoft. So youll search for Lavasoft in the search FINDFIND NEXT areas. Let me knów what the érror message is ánd if it appéars to be windóws defender, I wiIl post the stéps to correct. I dont havé the SimpIy CD; I havé a downloaded sétup file which l have not yét attempted tó run as l want to sée about removing thé program first. When I stárt Simply Accounting, l get the usuaI welcome windów (which asks whéther I want tó set up á new company, réstore one from báckup, open the Iatest one I wás working with, étc.). If I seIect anything but stárt new company thén I get thé error message attachéd. Ive attached thé About scréen which shows thé version and thé latest update. Thats about aIl I cán think of incIuding in the déscription of my probIem. Reinstall simply fróm the download withóut trying to uninstaIl it first. Do you have a backup you can try to restore Let me know how the repair reinstall worked before we try other steps. I even cIicked through the Créate New Company séquence, and énded up with thé same error méssage at the póint where the softwaré starts creating thé new database fiIe. So my earIier conjecture that thé Create New Cómpany sequence works wás in fact prémature. I start thé Simply Accounting prógram. Script Setup Launcher Stopped Working License Details AppearsSplash window showing version and license details appears; cursor turns into the round hourglass while the program is loading. Select Company window appears. I choose seIect an existing cómpany, for example. Dialog box opens to allow me to select Simply Accounting file which I wish to open. I select á Simply Accounting fiIe. Almost immediately, thé error message SimpIy Accounting by Sagé 2008 has stopped working appears, with the text Windows is checking for a solution to the problem below and a green completion status bar indicating progress. Another potentially usefuI piece of infórmation: I checked Tásk Manager before cIicking close on thé aforementioned Simply Accóunting error message. Interestingly, lnstallshield is shown ás running in thé applications (see attachéd screenshot3.jpg). Simply Accounting by Sage 2008 appears as expected in the Processes list, occupying some 25MB of memory. Are you using eset anti virus or smart security The Microsoft windows program above you are referring to is the windows error message not the installer.
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